Your account Ferret.fr

Create or log in to your Ferret.fr account to track orders placed on our website.
 

Secure payment in 3 or 4 instalments with no additional fees and now available in 10 instalments.

Satisfaction or your money back

Ensuring customer satisfaction is our top priority. This is why you have 14 days following receipt of your order to change your mind. Please note the cost of returning your order will be at your own expense.

To exercise your right of withdrawal, download and complete this form. You will be refunded via the payment method you used for your purchase, within a period of 14 days from the date of receiving your returned product.

Products must be returned in their original state and complete (with packaging, accessories, instructions, etc.) to enable them to be resold as new, accompanied by the purchase invoice. Any damaged, soiled or incomplete products will not be accepted.

Contact

Customer Service

Whatever your question may be, our teams are at your disposal to listen to you and advise you.

All our services